Frequently Asked Questions

Below are some common questions we get asked at the nursery.  These are guidelines only; we truly want to help and will do our best to make exceptions whenever we can.

Do you offer wholesale?

After some trial and error we have decided to remain a retail only operation. For wholesale we recommend Henns Plant Farm in south Avl. or Lynns in Leicester.

We do offer 10% off orders of $500 or more for landscapers with proof of business and working off of our current inventory, here. We do not bid jobs unfortunately.

Do you accept credit cards?

We take cash, check, and every major credit card.

Do you give volume discounts?

We offer some volume discounts, particularly screening trees and groundcovers, depending on current inventory levels.  If you need a lot of something please contact Ryan at flatcreekplants@gmail.com.

Do you guarantee your plants?

Absolutely!  If your plant dies in the same year that you bought it (up to first frost), please let us know and we’ll replace it, or replace it with something that might work better in that space.  We want to make sure that you are happy with your plants!  This excludes discounted, sale, and clearance inventory.

Can you get me a Baobab tree? (etc…)

We wish, those are super cool.  With few exceptions, we stick to outdoor plants that do well in WNC, zone 6-7.  If it fits our zone, don’t hesitate to ask!

Do you have veggie starts, lantana’s, marigolds, or other annuals?

We grow and stock very few annuals, primarily due to space limitations. Occasionally we get specific flowers that sound interesting, and stock flats of pansies in the fall.

Do you install plants?

Coming soon!  We currently do consultations during the winter months, pruning, and clean-up work.  We have a growing network of people we are happy to refer you to, some of which are on our local services page

When do you close for the season?

We try to stay open as long as possible, which is somewhat weather-dependent.  Officially we are open March 1st to Thanksgiving.