Updated November 15, 2021.
Collection of Information
The personal information that we collect depends on the context of your interactions with us and our website, the choices you make and the products and features you use. We collect personal information such as names and email addresses when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. Your information is private. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information Automatically Collected
We may automatically collect certain information when you visit, use or navigate the website. This information does not reveal your specific identity (like name and contact information) but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use the website and other technical information. This information is primarily used to maintain website security and operation.
How We Use Your Information
Your information is only used for legitimate business purposes. We use the information we collect or receive to:
- Send email newsletters and marketing emails
- Post testimonials (however we will not use your name on our website unless you have given us permission to do so)
- Request feedback
- Send administrative information to you
- Protect our website and Services
- Respond to legal requests as well as prevent harm
- Respond to your inquiries, offer help/support, or fulfill your requests
- Deliver targeted advertising (and work with third parties to do so)
Email and Newsletter Sign-Up
We send emails to customers who request to be on our email list. Our emails include information about events, sales, new plants and products, and tips that we think will be of interest to customers. The frequency varies. You may unsubscribe at any time by clicking Unsubscribe at the bottom of our emails.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. Cookies do not give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Distribution of Information
We do not sell, distribute or lease your personal information to any third party interests or in any way that that is not described in this privacy statement. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place.
Commitment to Data Security
Your information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Privacy Contact Information
125 Restful Way, Weaverville, NC 28787
Explore our family owned propagation farm and plant nursery located on a ridge in beautiful Weaverville, North Carolina – just 20 minutes north of Asheville.
Take a look at some of the beautiful plants, trees and shrubs we have right now.
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